QA Updated: 3rd March, 2024
Atmosphere Hotels & Resorts (“AHR”) respects the privacy of all its customers, business clientele, and treats personal information provided by you as confidential. We pledge to fully comply with the requirements of the International Personal Data (Privacy) Ordinance. We use your personal data and information in order to fulfill our commitment to provide you with distinctive Atmosphere standards of hospitality service. This Privacy Policy explains our practices regarding the personal information we collect from you or about you on this site or via our apps, through written or verbal communications with us, when you visit one of our properties, or from other sources.
In response to The Digital Markets Act (DMA) and Third-party cookies deprecation, Atmosphere Core Pvt Ltd (“AHR”) has also implemented consent mode plug-ins following Google own Privacy Policy and Ad personalization mechanism
We collect personal information at every touch point or guest interaction, and in conducting every aspect of our business. This personal information may include: your name, mailing address, billing address, email address, phone number, information related to your reservation, stay or visit to a property; information related to the purchase and receipt of products and/or services; nationality, passport number and date and place of issue; travel history; payment information, such as your payment card number and other card information, as well as authentication information and other billing and account details associated with mobile billing; guest preferences; marketing and communication preferences; reviews and opinions about our Portfolio of Brands or properties (including but not limited to: Atmosphere, OZEN, OBLU, OBLU Select and OBLU X); and other types of information that you choose to provide to us or that we may obtain about you.
Furthermore, we collect other personal information in certain cases, such as;